Sample Q & A
1. CPT codes differ from ICD-9 codes because?
Answer: CPT – Procedure; ICD-9 – diagnoses
2. CMS 1500 is?
Answer; Universal Health Insurance
3. HIPPA legistation?
Answer: Regulates patient confidentiality
4. Organizations that certify MAs?
Answer: AAMA and AMT
5. Nonverbal communications also known as?
Answer: Body language
6. Confidentiality?
Answer: ability to keep patient information private
7. Computer systems should be kept?
Answer: cool, dry places out of sunlight, away from damaging items
8. Function of an electronic sign-in sheet in the medical office is to?
Answer: Maintain patient confidentiality and track patients in the office
9. Patient Medica Record is own by who?
Answer: Physician(s)
10.When the computer runs slow meaning?
Answer: Random Access Memory is Insufficient
11. When talking to a patient on the phone after saying goodbye the medical assistant should?
Answer: Wait the patient to hang up the phone first
12. Coinsurance mean?
Answer: a set of percentage that a patient must pay
13. Open hours scheduling?
Answer: Scheduling patients based on a first come, first served basis
14. Three components of a computer?
Answer: Hardware, software, peripherals
15. Another name for a preceptor?
Answer: Mentor
16. Common scheduling is?
Answer: Fixed appointment scheduling
17. Appointment Matrix?
Answer: depicts available appointment times and blocks out times for the physician
18. If patient transfer to another state the record should be?
Answer: Closed
19. Cluster scheduling?
Answer: Method of booking several patients around the same block of time
20. Account Payable mean?
Answer: the amount owed by a business for expenditures
Silvergee2010's Blog 